Terms & Conditions
Please read these terms and conditions carefully before completing your booking form.
Once a completed booking form has been accepted by Wild Wood Crafts the persons named on the booking form will have entered a binding contract on the basis of these terms and conditions.
Agreement on the basis these terms and conditions arise upon the fulfillment of all of the following:
- receipt by Wild Wood Crafts of a properly completed booking form accompanied by the payment specified;
- clearance of the payment into the bank account.
Wild Woods Crafts reserves the right to refuse a booking, without the need to give reason. In such a circumstance, any payment accompanying the booking will be returned.
The agreement is between Wild Wood Crafts and the client(s) and is the sole agreement between these two parties.
By signing the booking form, you are entering into a contract with Wild Wood Crafts and are committing to pay a course or event fee. Upon completion of the booking form and paying, we will confirm your booking details with you by email.
Upon receiving full payment your booking is firm. Full payment must be made prior to attending any event with Wild Wood Crafts, unless otherwise agreed in writing by Wild Wood Crafts.
Amendment or Cancellation by you
Wild Wood Crafts will endeavour to accommodate amendments to bookings; however, we cannot guarantee that it will be possible. If it is not possible to make an amendment, then the original booking remains a firm contract.
Cancellation of a booking or an individual place at our courses are only accepted as written notifications by email. Cancellation takes effect from the date we receive your notification.
If the booking is cancelled for any reason, the following cancellation charges will apply:
i. Between 1 month and 1 weeks’ notice – a charge of 50% of the total booking fee will be charged.
ii. Less than 1 week’s notice – full charge will be made.
To run any event, we must have a minimum number of 8 people. In the unlikely event that this number is not reached, we reserve the right to cancel an event and refund you the full booking fee, or suggest an alternate date for this event which you can join. Amendments to bookings which take the number of participants below the minimum course number of 8 persons will not be accepted. Wild Wood Crafts reserves the right to cancel a programme if insufficient places have been booked and confirmed.
We will not be liable to pay any compensation if we are forced to cancel or make changes to any aspect of our events to circumstances beyond our control which we or our partners could not have reasonably foreseen. Such circumstances include, but are not restricted to, war or threat of war, terrorist activity, riots or civil strife, industrial disputes, natural or nuclear disasters, fire, bad weather, closure of airports, ports or stations, cancellation, or changes in schedules by air, land, or sea carriers.
Wild Wood Crafts has full £10 million public liability insurance.
In the event that a participant(s) has a complaint, Wild Wood Crafts would appreciate that it is brought to their attention during the event in order that corrective action can be taken. However, should a problem not be resolved, a complaint should be made in writing within 28 days of the Wild Wood Crafts event completion date. To the extent permitted by law, Wild Wood Crafts will not be liable in respect of claims first intimated later than 28 days from the close of the relevant event.
By clicking yes to photo consent in any booking form, that person allows Wild Wood Crafts the right to use photos, videos, voice clips and quotes for publishing, funding bids, or any other need we deem necessary. Consent is optional.
Medical Consent via booking form
By signing our booking form, you are agreeing to be responsible for your own well-being. Please advise us of medical issues or health issues prior to booking. This allows us to be sensitive to your needs. These events are attended at your own risk; by signing this agreement you are agreeing that you are responsible for your own well-being.
Participants to events with Wild Wood Crafts will be involved in outdoor activities which can be adventurous and sometimes strenuous activities. No previous training or experience is required but you must be of good general health. We can take no responsibility in the event of any ailment or aggravation of ailment suffered either during or after the event which arises from an undeclared injury or illness. Wild Wood Crafts states that woodlands & other habitats are potentially dangerous places & may cause harm. Whilst we alert participant(s) to these possible dangers it is impossible to list all such hazards & dangers.
The following requires the most specific attention:
Participant(s) agree they are fully aware that there may be risks involved during a Wild Wood Crafts event even under the safest conditions.
Whilst we will take every effort possible to minimise risk and ensure a safe environment the participant(s) hereby agree to accept full responsibility & assume all risk(s), including those caused by acts of God, of injury, death &/or loss to his/her person &/or property, knowingly & voluntarily.
We reserve the right to exclude any participant before or during any event if:
- we have not been fully advised regarding personal details/issues;
- if in the opinion of the event leader a participant’s behaviour is incompatible with other participants.
If this happens, the booker will be liable for all additional incurred or claims from third parties, and we will not be liable for compensation. So please inform us properly so that we can fully present for all the attendees.
Changes to this agreement
Wild Wood Crafts reserves the right to update the Terms and Conditions at any time, without notice.
© Wild Wood Crafts 2022